Limited
$ 0 /Month
- Hourly Labor Rate of $225
- On-Site Support 9-5 M- F*
- 5-7 Days Lead Time for Service Scheduling
Essentials
$ 49 /Month
- Hourly Labor Rate of $225.
- On-Site Support 9-5 MF*
- 3-5 Days Lead Time.
- 24/7 Email, Text, Chat System Issue Ticketing and troubleshooting OVTC pro device
- If you dont have it’s about $600
Priority
$ 99 /Month
- Hourly Labor Rate of $225
- Priority Scheduling.
- Proactive System Monitoring & Remote troubleshooting
- On-Site Support 9-5 M-F*.
- 3-5 Days Lead Time.
- 24/7 ernail, text, chat system issue ticketing.
- Response time for remote help based on availability.
Enhanced
$ 249 /Month
- Hourly Labor Rate of $175
- Annual Tech Review and Maintenance Updates
- Immediate Advanced Support
- Proactive System Monitoring & Remote Repair
- On-Site Support 9-5 M-F*
- 2-4 Days Lead Time with Priority Scheduling
- 1 Hour Response Time for Remote Help
- 24/7 Email, Text, Chat System Issue Ticketing
Signature
$ 350 /Month
- Hourly Labor Rate of $150
- Two Annual Tech Reviews and Maintenance Updates
- ISP Coordination & Phone Support
- Immediate Advanced Support
- Proactive System Monitoring & Remote Repair
- On-Site Support 9-5 M-F*
- 1-2 Day(s) Lead Time with Priority Scheduling
- 10 Minute Response Time for Remote Help
- 24/7 Email, Text, Chat System Issue Ticketing
- 10% discount on all system upgrades
